Faq’s

HOW LONG DOES IT TAKE FOR A VEHICLE TO BE TRANSPORTED?

Transit time depends on where your vehicle is shipping from and to. For instance, transit time from Chicago to Los Angeles is approximately 5 to 10 days, where as Los Angeles to New York City can take approximately 10 to 14 days. All pickup times, transport times, and dates quoted are simply averages. Each load is different depending on the individual auto shipping and car transport truck’s schedule.

IS MY VEHICLE INSURED DURING THE TRANSPORTATION?

Your vehicle(s) will be insured against in-transit damage caused by carrier negligence or equipment failure by the auto shipping or car transport truck that we assign. These auto shipping and car transport trucks, by law, carry a minimum of $250,000 cargo liability insurance. In addition Able Auto Shipping and Car Transport requires that each independent contractor’s insurance agency supplies us with a certificate of insurance naming Cars In Transport, Inc. as an additional insured or certificate holder. This certificate comes from the insurance agent’s office, not from the independent contractor. The amount of cargo insurance depends on the size and type of their equipment. Any insurance deductible is paid by the independent contractor. If damage is incurred we will act as liaison during the settlement of your claim.

WHAT IS DOOR-TO-DOOR SERVICE?

Door-to-Door means the auto shipping or car transport driver will get as close to your door as he can legally and safely get. Many cities have restrictions on large trucks that prohibit them from driving into some residential areas. Some of our transport trucks are enormous and need a lot of room to maneuver and turn around, so if access to your home is restricted by narrow streets, low-hanging trees, speed bumps or tight turns, the driver may ask that you meet the truck at a large parking lot nearby such as a grocery store.

 

WHEN CAN YOU PICKUP MY VEHICLE?

We specialize in ASAP (As Soon As Possible) moves. In most cases, your car transport carrier will be assigned to pickup your vehicle within a 2 to 3 day window of your requested ship date. In most cases we can arrange pick up on your desired date.

 

DO I HAVE TO BE PRESENT WHEN YOU PICKUP/ DELIVER MY VEHICLE?

Yes, you or your designated individual must be present at both the pickup and delivery for when the auto shipping or car transport company arrives.

 

CAN I PUT ITEMS IN THE CAR?

Yes, try not to exceed more than 100lbs of soft goods such as pillows or blankets. Not only are auto shipping and car transport companies not insured for household goods, it is against the law for them to transport anything except your vehicle.